Our Client, a leading drinks manufacturer, are currently seeking a skilled Customer Service & Supply Chain Co-ordinator to provide support to the Supply Chain Team.

This role is based 5 days a week in the Bedforshire office, with the current flexibility of 1 day (Fridays) working form home.

Salary: 30K

Hours : 8am to 5pm with 1hour lunch break

Functions and Responsibilities:

• Provide financial, administrative and clerical services.
• Order creation, invoicing, and accounts receivable
• Maintenance of Master Data
• Process and administration of imports and exports
• Inventory Management
• Customer Order Capture
• Supply Chain Liaison with major UK Customers
• Advising stock availability, estimated time of arrival of goods to the customer
• Sending samples as required to customers, agents, or suppliers
• Support to the UK commercial team as required
• Customer Service Communications
• Process accounts; incoming payments; creditrs and debits in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Verify discrepancies by and resolve clients’ billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate financial statements and reports detailing accounts receivable status

Experience, Key Behaviours and Functional Competencies:

• Some experience with EDI and Online Portals
• Experience of working with 3PL Logistics; Warehouse Management Systems (WMS)
• Some understanding of HMRC Customs Excise documentation and requirements for beer and non-alcoholic products
• Good UK Geographical knowledge
• Continuous personal Improvement
• Attention to detail
• Efficient record keeping and communication management
• Ability to prioritise and demonstrate initiative
• Effective problem solving and learning agility
• Works well in a team
• Self-motivated
• Flexible with ability to work effectively at pace
• Administrative and clerical services.
• Proficient computer skills, including Microsoft Office Suite
• Experience of SAP or other ERP system
• Inventory & Supply Chain Planning
• Customer Service
• Ability to effectively interpret and manipulate data for query resolution and reporting
• Experience of SAP or other ERP system
• Familiar with KPIs; SLAs; and SOPs
• Accounts Receivable procedures.
• Basic bookkeeping, credit and accounting principles.
• Customer service.
• Organisational skills.
• Effective verbal and written communication.

Qualifications:

• GCSE & "A" LEVEL Minimum

For more information on this exciting role please get in touch or apply with your CV today.