Quality Systems & Compliance Manager


£45 - £55k

Victoria Forrester
Recruitment Executive
E: victoria@theovalpartnership.co.uk
T: 07501 980006

Our client is one of the UK’s leading chilled food manufacturers. Based in the Glasgow area they are looking for an experienced Quality Systems & Compliance Manager who has experience of working within a fast paced food manufacturing environment.


Job Description

Accountable for the site Quality Systems and ensuring compliance to customer and legal requirements in relation to Food Safety, Integrity and Product Quality.

  • Develop and maintain the Quality Management System ensuring adherence to Legal, Customer and Group compliance standards for food processing
  • To ensure Food Safety and Quality Standards are at the forefront of operations in line with the company strategy
  • To ensure the Technical Systems are established and effective and communicate gaps to the Technical Team and support operations to reach their full capabilities
  • To be the data hub for the Technical team
  • Cost saving initiatives
  • Cost effective System Managing
  • Right First Time Approach to ensure we are not duplicating work


  • Inspiring Others
    • Our people and team are what make us stand out
    • Manage the Technical Administrator and ensure systems are in place for data analysis, trending and the communication of the data to inform the wider team
    • Work cross functionally within the technical team to ensure they have the tools and knowledge to effectively do their job
    • Empower Team to deliver against Technical Improvement Plan for the site
    • Identify any potential gaps in systems and processes and assist the Site Technical Manager and wider Site Management Team to create improvement plans around this
    • Ensure constructive communication across the Technical divisional teams across each shift


  • Know the Purpose
    • Customer
    • Customer Satisfaction needs to be at the heart of all our focus
    • Point of contact on site for customer and standard compliance
    • Building the relationship with the customer ensuring time effective communication
    • Challenge the team in delivering what is best for the customer
    • Have a working knowledge of the Customer Codes of Practice and specifications
    • Working understanding of HACCP, Food Safety and Safe Product Design
    • Ensure Customers expectations are met and Product Quality and Legality are at the forefront of the Teams mind
    • Liaise with other departments and within our own department to ensure effective communication to deliver for our Customer


  • Own It
    • Legal and Compliance 
    • From Farm to Fork – ensuring Legal, customer and Business compliance is followed in everything we do
    • Lead customer and third-party audits on site
    • Keep abreast of industry standards as well as legislative requirements
    • Ensure Team training is relevant to the need of the function regarding Legality and Compliance
    • System development conducted with legislation and compliance at the forefront
    • Challenge the current protocols to ensure legality and compliance is adhered to
    • Constantly challenge to improve and bring the department to the next level
    • Skill levels around Project and People Management       


  • Passion for Excellence
    • Working with the wider Business Team           
    • Build inter departmental relationships to drive the Technical Systems on site
    • Use contacts at other sites to create and promote best practice
    • Liaise with external companies to ensure we have the most up-to-date information and best practice in the industry
    • Carry out any additional duties that may be reasonably requested by the manager.
    • To age and promote a positive Food Safety Culture within the site ensuring all requirements are met, regularly reviewed and action plans developed and implemented actively and effectively
    • Liaise with the Senior Management Teams where required to ensure all teams are working towards the same goal
    • Liaise with Business Group divisional teams where required


Behavioural Competency Requirements:

  • Trust & Respect
    • Everyone has a voice and is valued, treat people with dignity and respect and promote diversity & inclusion.           
  • Know the Purpose        
    • Understand the how & why to ensure all colleagues have sight of the bigger picture and contribute to business objectives.    
  • Own it  
    • Take responsibility for how we deliver our work and ensure we focus on solutions and make responsible decisions.         
  • Passion for Excellence  
    • Be your best self and always strive to be better or help others be better by championing continuous improvement.  
  • Inspire Others  
    • Be a role model by helping and inspiring others wherever possible and by leading by example.        


Person Specification: 

To succeed in this role, you will be/have/display:

  • Ability to engage and communicate clearly with confidence at various levels within the organization.
  • Experience working directly with or for UK food retailers
  • Ability to work effectively and in a highly productive manner as an individual or as part of a team in a factory based environment
  • Experience of running internal auditing program within a food manufacturing site
  • A level of flexibility to undertake site-based tasks that may fall outside standard office hours
  • Ability to support individuals and/or teams to deliver an agreed output within clear timeframe and financial constraints
  • A clear set of planning and organisational skills
  • A self-motivated and self-starting individual that is naturally inquisitive with a constant drive to ‘seek out’ continuous improvement



  • HACCP Level 4
  • Food Safety Level 4
  • BRC V9
  • Lead Auditor
  • Knowledge in working and application of the various Customer Codes of Practice
  • Microsoft Packages


For more information on this exciting role please get in touch or apply with your CV today.