Our client is one of the UK’s leading chilled food manufacturers. Based in the Glasgow area they are looking for an experienced Quality Systems & Compliance Manager who has experience of working within a fast paced food manufacturing environment.

Job Description

Accountable for the site Quality Systems and ensuring compliance to customer and legal requirements in relation to Food Safety, Integrity and Product Quality.

• Develop and maintain the Quality Management System ensuring adherence to Legal, Customer and Group compliance standards for food processing
• To ensure Food Safety and Quality Standards are at the forefront of operations in line with the company strategy
• To ensure the Technical Systems are established and effective and communicate gaps to the Technical Team and support operations to reach their full capabilities
• To be the data hub for the Technical team
• Cost saving initiatives
• Cost effective System Managing
• Right First Time Approach to ensure we are not duplicating work

Accountabilities:

• Inspiring Others
  • Our people and team are what make us stand out
  • Manage the Technical Administrator and ensure systems are in place for data analysis, trending and the communication of the data to inform the wider team
  • Work cross functionally within the technical team to ensure they have the tools and knowledge to effectively do their job
  • Empower Team to deliver against Technical Improvement Plan for the site
  • Identify any potential gaps in systems and processes and assist the Site Technical Manager and wider Site Management Team to create improvement plans around this
  • Ensure constructive communication across the Technical divisional teams across each shift

• Know the Purpose
  • Customer
  • Customer Satisfaction needs to be at the heart of all our focus
  • Point of contact on site for customer and standard compliance
  • Building the relationship with the customer ensuring time effective communication
  • Challenge the team in delivering what is best for the customer
  • Have a working knowledge of the Customer Codes of Practice and specifications
  • Working understanding of HACCP, Food Safety and Safe Product Design
  • Ensure Customers expectations are met and Product Quality and Legality are at the forefront of the Teams mind
  • Liaise with other departments and within our own department to ensure effective communication to deliver for our Customer

• Own It
  • Legal and Compliance 
  • From Farm to Fork – ensuring Legal, customer and Business compliance is followed in everything we do
  • Lead customer and third-party audits on site
  • Keep abreast of industry standards as well as legislative requirements
  • Ensure Team training is relevant to the need of the function regarding Legality and Compliance
  • System development conducted with legislation and compliance at the forefront
  • Challenge the current protocols to ensure legality and compliance is adhered to
  • Constantly challenge to improve and bring the department to the next level
  • Skill levels around Project and People Management       

• Passion for Excellence
  • Working with the wider Business Team           
  • Build inter departmental relationships to drive the Technical Systems on site
  • Use contacts at other sites to create and promote best practice
  • Liaise with external companies to ensure we have the most up-to-date information and best practice in the industry
  • Carry out any additional duties that may be reasonably requested by the manager.
  • To age and promote a positive Food Safety Culture within the site ensuring all requirements are met, regularly reviewed and action plans developed and implemented actively and effectively
  • Liaise with the Senior Management Teams where required to ensure all teams are working towards the same goal
  • Liaise with Business Group divisional teams where required

Behavioural Competency Requirements:

• Trust & Respect
  • Everyone has a voice and is valued, treat people with dignity and respect and promote diversity & inclusion.           
• Know the Purpose        
  • Understand the how & why to ensure all colleagues have sight of the bigger picture and contribute to business objectives.    
• Own it  
  • Take responsibility for how we deliver our work and ensure we focus on solutions and make responsible decisions.         
• Passion for Excellence  
  • Be your best self and always strive to be better or help others be better by championing continuous improvement.  
• Inspire Others  
  • Be a role model by helping and inspiring others wherever possible and by leading by example.        

Person Specification: 

To succeed in this role, you will be/have/display:

• Ability to engage and communicate clearly with confidence at various levels within the organization.
• Experience working directly with or for UK food retailers
• Ability to work effectively and in a highly productive manner as an individual or as part of a team in a factory based environment
• Experience of running internal auditing program within a food manufacturing site
• A level of flexibility to undertake site-based tasks that may fall outside standard office hours
• Ability to support individuals and/or teams to deliver an agreed output within clear timeframe and financial constraints
• A clear set of planning and organisational skills
• A self-motivated and self-starting individual that is naturally inquisitive with a constant drive to ‘seek out’ continuous improvement

Training/Qualifications: 

• HACCP Level 4
• Food Safety Level 4
• TACCP/VACCP
• BRC V9
• Lead Auditor
• Knowledge in working and application of the various Customer Codes of Practice
• Microsoft Packages

For more information on this exciting role please get in touch or apply with your CV today.